Company Profile

INDIANA

Lilly

Lilly Corporate Center
Indianapolis, IN 46285

www.lilly.com

Date Founded: May 10, 1876
Has had a wellness program for more than 20 years.

Read the IBJ profile »

Mission

To promote optimal state of physical and mental health and vitality.

Story

For 134 years Lilly has strived to help patients maintain an optimal state of health. For more than 20 years, our goal has also been to promote an optimal state of health and vitality for employees, their families, and ultimately their communities.

Part of our philosophy is to help every employee understand their individual health risks. When the employee or family member is ready to change behaviors, an appropriate program is available- at convenient locations, with little or no impact on free time, and provided at no cost. No risk-reduction incentives have been utilized.

Compared to the general Indiana population, Lilly Indiana has 50% fewer smokers, 25% fewer diabetics and 23% more employees with normal cholesterol.

The programs listed below are designed to identify risks and suggest how to modify those risks (at no cost to employee).

  • StEP wise health surveillance: A program based on the employee’s age and current health. The employee discusses their general health with a nurse and completes a history. Each visit includes blood pressure, urinalysis, blood count, blood chemistry, lipids and BMI. They may also see an on-site physician. The exam detects unknown disease and helps manage any current conditions to maximize wellbeing. The program is offered on-site during work hours, and has a age based participation rate of 63% of Indiana employees.
  • Screening colonoscopy for employees and spouses over age 49. Since 1995, we have performed more than 13,000 exams- the largest community-based screening program in the world.
  • Digital mammography and gynecologic exams
  • Prime fitness network memberships, intramural sports, an outdoor recreation center with on-site camps, and wellness programs with fitness centers in work areas.
  • On-site psychological services, EAP and LifeCare services, and programs for stress and change management
  • Episodic care on-site, including treatment and assistance with lifestyle risks such as tobacco cessation and weight loss.
  • Injections provided for allergies, business travel, and other preventive immunizations (such as hepatitis, tetanus).
  • Pilot program to prevent work related injuries and provide wellness coaching at the work-site. A wellness coach and an ergonomic/athletic trainer are currently working with 400 employees on-site (metrics not yet available).
  • Partnering with the Lilly Health Plan to encourage health coaches, HRA, and disease management.
  • Strong safety culture and partnerships to decrease injuries at work, at home and in vehicles.
  • Case management of medical leaves and a return-to-work program, with more than 1,000 days of productivity saved in 2009.
  • Other programs:

  • Nutritional programs in cafeterias with healthy lunch options, nutritional information, a Cooking Light pilot and recipe cards.
  • Weight Watchers at Work, lunch-and-learn sessions on various topics, and health fairs.
  • Participation in community wellness events, InShape Indiana, corporate challenges, organized walks, patient safety cards, and disaster partnership with Marion County.
  • An electronic medical record system with outcome measurements, on-line appointment scheduling, and employee access to test results. The web-based system sends information to the Indiana Network for Patient Care to share the employee’s Lilly health data with their personal health provider. We are the first employer to participate in the INPC program.

How successful are we? An ROI of 2.15:1 is a reflection of productivity and health plan cost savings in our on-site clinics. 94% of employees rate the services as good or very good.

What are our struggles? Even with all the programs that are offered to Indiana employees we continue to struggle with employees changing their behavior after risks are identified.

Near term goals include developing a diverse wellness team, a metrics dashboard to measure progress toward eliminating identified risks, refinements of the electronic personal health record, and reviewing incentives to influence behaviors that help reduce health risks over time, such as weight loss.

People are Lilly’s greatest asset, their wellbeing and vitality is the greatest competitive advantage.